This Agreement was last modified March 29 2016
PRIVACY POLICY
At catchandfeather.com, your privacy is a top priority. Please read our privacy policy details. Catch & Feather collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of information we collect from you on our website as well as information we collect directly from customers on the telephone or in our stores. Personal information relating to you and your order history are only available to you if you provide the correct password that you create on catchandfeather.com. After providing your password, you can edit or delete your information at any time through the My Account page.
If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register. If you request to have your password emailed to you, your credit card information will be deleted from your profile.
Your address book, located in the shipping addresses & contacts page, is your personal storage space. We do not use the names of the people in your address book to send email promotions or catalogs by mail.
Information we share
Any personal information you provide to us on our website when you register or update an account, participate in a contest, sweepstakes, promotion or survey, join our mailing list, shop online, submit or upload any Content (as defined in the site’s Terms of Use, or request information (i.e. name, address, email address, telephone number and credit card information), and metadata relating to the foregoing, is maintained in private files on our secure Web server and our internal systems. By registering for and using our web site, you content to our use of such information as set forth herein.
If you are visiting catchandfeather.com from a location outside of the United States, you will be connected through and to servers located within the United States. All catchandfeather.com orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained in our Web server and internal systems located within the United States. At this time, we do not share your personal information with third parties for promotional purposes.
We may share your information with unaffiliated third parties who provide services to Catch & Feather such as helping us to maintain and manage our customer information, communicate with our customers, service our website, conduct promotions or surveys, order fulfillment, etc. Catch & Feather does not authorize any of these service providers to use or disclose customer information other than in connection with providing services to Catch & Feather.
In the event of a sale or merger of Catch & Feather our customer’s personal information may be shared with the merged or purchasing entity. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally-recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and/or other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Links to other sites
To enhance your shopping experience, the Catch & Feather site may have links to other sites. Those Web sites will have their own policies on privacy that you may wish to review. Catch & Feather has no responsibility for these linked Web sites, including with respect to the information or content contained with them or collected by them. Please remember that when you use a link to go from the Catch & Feather site to another web site, our Terms of Use and Privacy Policy do not apply to those third-party web sites. Your browsing and interaction on any third-party web site, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and do not have control over any such third parties and/or their activities and services. If you are using a third party web site, you do so at your own risk.
Cookies
We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our website. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. We use cookies to track traffic to different parts of the website in order to make improvements and optimize your shopping experience.
If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser’s help section for instructions.
Analytics Information
We may employ third-party analytics tools to help measure site traffic and usage trends. These tools collect information sent by your computer or device on the Site and other information that assists in improving the Site. This analytics information is collected and used with analytics information from other users so that it cannot reasonably be used to identify any particular user.
Changing Email Preferences
If you give us your email address either when you register, respond to an invitation to join our mailing list, or order, we will send you emails about promotions. To remove yourself from our email list you may login to My Account and opt out of our email promotions. Or send us an email at customerservice@cathcandfeather.com with the subject line “REMOVE FROM EMAIL LIST”.
Updating email or postal addresses
You can edit or delete your email or postal address at anytime through the My Account Page.
Privacy for children
Catch & Feather is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. Catch & Feather does not sell products for purchase by children, and any children’s products we sell are for purchase by adults only.
In the event that we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at customerservice@catchandfeather.com.
Security
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Catch & Feather.
Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
- The “http” in the web address will be replaced by “https”
- Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.
- Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Catch & Feather web site. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page.
While we implement these and other security measures on this site, please note that 100% security is not always possible. Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and us, at all times.
Policy Changes & Questions
Catch & Feather may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us:
Privacy Policy
Catch & Feather, LLC
21 Bridge Street
Westport, CT 06880